Cannabis Retail Team Lead: Customer Experience & Ops

Sundial; Edmonton; Presencial; CAD 45 000 - 65 000; Tempo integral

Vantagens oferecidas por esta oferta de emprego

EFAP program

Health, dental, prescription drug

Paid vacation

Employee product discounts

Flexible scheduling

Resumo da oferta

Value Buds is seeking a Store Supervisor to lead daily cannabis retail operations in Edmonton and guide our front-line team. You will ensure excellent customer service, educate shoppers on products, and uphold store standards.

As part of the leadership team, you’ll manage shifts, assist with merchandising and promotions, and ensure regulatory compliance across all procedures. Strong communication and people skills are essential for success.

Qualificações

• 2+ years of retail or customer service experience
• Supervisory or leadership experience (preferred)
• Strong communication skills and a customer-first mindset
• Must hold certification to sell cannabis (Selling It Right, SellSafe, CRTP, CRWTP, CanSell)

Responsabilidades

• Deliver friendly, knowledgeable customer service and product education
• Support and guide team members during assigned shifts
• Act as a point of contact in the absence of management
• Assist with product launches, promotions, and merchandising
• Support inventory management, ordering, and receiving
• Ensure compliance with cannabis regulations, ID verification, and OH&S standards
• Help maintain store cleanliness, organization, and operational standards

Conhecimentos

Customer service

Leadership

Communication

Retail experience

Formação académica

Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, CanSell)

Descrição da oferta de emprego

Value Buds is seeking a Store Supervisor to lead daily cannabis retail operations in Edmonton and guide our front-line team. You will ensure excellent customer service, educate shoppers on products, and uphold store standards.

As part of the leadership team, you’ll manage shifts, assist with merchandising and promotions, and ensure regulatory compliance across all procedures. Strong communication and people skills are essential for success.