Cannabis Retail Lead — Customer Education & Store Ops

Four20; Edmonton; Presencial; CAD 19 000 - 25 000; Tempo integral

Resumo da oferta

FOUR20 Premium Market is hiring for a customer-focused role within our cannabis retail team. You will deliver exceptional service, assist customers with product choices, and maintain an engaging in-store experience.

The position requires reliability, strong communication, and the ability to work collaboratively across locations. As a team member, you will manage POS transactions using Lightspeed, help with merchandising, and support open/close procedures while upholding regulatory standards.

Qualificações

• Retail and customer service experience is required.
• Strong communication and teamwork are essential.
• Time management and multitasking skills are needed for handling multiple tasks.

Responsabilidades

• Provide outstanding customer service by understanding customer needs and recommending suitable products.
• Operate Lightspeed POS for sales, voids, discounts and promotions.
• Handle opening and closing procedures to ensure store readiness.
• Assist with merchandising and stocking to maintain product levels.
• Maintain accurate inventory counts and report discrepancies.
• Ensure compliance with regulatory guidelines and company policies.
• Communicate effectively with team and adapt to changing situations.

Conhecimentos

Customer service

Retail experience

Time management

Communication

Formação académica

Cannabis license (province)

Ferramentas

Lightspeed POS

Descrição da oferta de emprego

FOUR20 Premium Market is hiring for a customer-focused role within our cannabis retail team. You will deliver exceptional service, assist customers with product choices, and maintain an engaging in-store experience.

The position requires reliability, strong communication, and the ability to work collaboratively across locations. As a team member, you will manage POS transactions using Lightspeed, help with merchandising, and support open/close procedures while upholding regulatory standards.