Cannabis Retail Key Holder — Customer Experience & POS Pro

Four20 Premium Market Ltd; Kitchener; On-site; CAD 21,000 - 29,000; Full time

Job summary

FOUR20 Premium Market Ltd in Kitchener is seeking friendly, customer-focused individuals to join our cannabis retail team. You will help educate customers, ensure compliance, and provide an exceptional in-store experience.

As part of our team, you will learn about product formats and cannabis culture, work with Lightspeed POS, and commit to a safe, inclusive environment while delivering reliable service across shifts including evenings and weekends.

Qualifications

• Retail and customer service experience required.
• Familiarity with POS systems (Lightspeed) preferred.
• Flexible schedule including evenings, weekends and holidays.
• Eager to learn and develop in cannabis retail.

Responsibilities

• Provide outstanding customer service by building baskets based on customers needs and recommendations.
• Managing POS transactions: sales, voids, discounts and promotions (Lightspeed POS)
• Merchandising and stocking, keeping product levels maintained
• Adhering to all regulatory guidelines, company policies and procedures
• Comfortable working independently

Skills

Retail customer service

Time management

Team player

Strong communication

Tools

Lightspeed POS

Job description

FOUR20 Premium Market Ltd in Kitchener is seeking friendly, customer-focused individuals to join our cannabis retail team. You will help educate customers, ensure compliance, and provide an exceptional in-store experience.

As part of our team, you will learn about product formats and cannabis culture, work with Lightspeed POS, and commit to a safe, inclusive environment while delivering reliable service across shifts including evenings and weekends.