Cannabis Retail Keyholder & Shift Lead — Career Growth

SNDL Inc.; Ajax; On-site; CAD 20,000 - 29,000; Full time

Benefits offered by this job

Career growth opportunities

In-depth product training

Supportive, team-oriented environment

Employee discounts across banners

Competitive wages

Flexible scheduling

EFAP available to all employees

Job summary

Value Buds is seeking a reliable Keyholder to lead shifts and champion customer experience at Value Buds Danforth & Main. You will guide teams, ensure smooth store operations, and act as the face of the brand in a fast-paced cannabis retail environment.

The role emphasizes leadership by example, ownership during shifts, and collaboration with teammates while delivering compliant, high-quality customer service.

Qualifications

• Retail, customer service or hospitality experience
• Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
• Minimum age requirement based on province (18/19+)
• Ability to stand for extended periods and lift up to 40 lbs
• Eligible to pass a Criminal Record Check

Responsibilities

• Create a welcoming experience for every customer
• Provide product recommendations and cannabis education
• Support daily operations including merchandising and store upkeep
• Operate the POS, handle payments, and issue receipts
• Restock shelves, receive deliveries, and complete basic inventory checks
• Ensure compliance with cannabis regulations, including ID verification

Skills

Retail experience

Customer service

Cannabis certification

Job description

Value Buds is seeking a reliable Keyholder to lead shifts and champion customer experience at Value Buds Danforth & Main. You will guide teams, ensure smooth store operations, and act as the face of the brand in a fast-paced cannabis retail environment.

The role emphasizes leadership by example, ownership during shifts, and collaboration with teammates while delivering compliant, high-quality customer service.