Cannabis Retail Shift Lead — Customer Champion

Sundial; Southwestern Ontario; Sur place; CAD 25 000 - 30 000; Plein temps

Avantages offerts par ce poste

EFAP (Employee & Family Assistance)

Health & dental coverage

Paid vacation

Flexible scheduling

Employee discounts

Résumé du poste

Value Buds Waterloo is seeking a motivated Keyholder/Shift Lead for cannabis retail. You will be the face of the brand, delivering exceptional service, guiding customers, and supporting teammates during shifts in a fast-paced setting.

The role emphasizes leadership on the floor, product knowledge, compliance, and daily merchandising. Competitive wages and strong training opportunities are offered.

Qualifications

• Experience in retail, customer service, or hospitality
• Cannabis selling certification (Selling It Right, SellSafe, CRTP, CRWTP, or CanSell)
• Minimum age requirement based on province (18/19+)
• Ability to stand for extended periods and lift up to 40 lbs
• Eligible to pass a Criminal Record Check

Responsabilités

• Create a welcoming experience for every customer
• Provide product recommendations and cannabis education
• Support daily operations including merchandising and store upkeep
• Operate the POS, handle payments, and issue receipts
• Restock shelves, receive deliveries, and complete basic inventory checks
• Ensure compliance with cannabis regulations, including ID verification

Connaissances

Customer service

Communication

Leadership

Hospitality

Formation

Cannabis selling certification

Outils

POS system

Description du poste

Value Buds Waterloo is seeking a motivated Keyholder/Shift Lead for cannabis retail. You will be the face of the brand, delivering exceptional service, guiding customers, and supporting teammates during shifts in a fast-paced setting.

The role emphasizes leadership on the floor, product knowledge, compliance, and daily merchandising. Competitive wages and strong training opportunities are offered.