Canada Service Network Growth Manager

ZF Group; Oakville; On-site; CAD 90,000 - 130,000; Full time

Benefits offered by this job

Annual incentive plan

Paid vacation

401k plan

Health care benefits

Paid holidays

Community outreach

Job summary

ZF Group seeks an experienced Account Manager to maintain and expand the [pro] Service Workshop Network. You will drive network quality, coverage, and value while collaborating with Training, Sales, Warranty and other teams to align program benefits and promote product sales.

The role requires 6+ years in Sales or Customer Service, automotive industry familiarity, and strong communication skills. Expect up to 30% travel and active partner engagement across regions.

Qualifications

• Bachelor's degree required or equivalent
• 6+ years of experience in Sales and/or Customer Service
• Automotive industry experience preferred
• Experience in training content development or program certification is a plus

Responsibilities

• Maintain and execute the strategic roadmap for the ZF Service Network and expand presence by onboarding qualified workshops across target geographies
• Conduct annual audits of network partners to ensure compliance, performance, and service quality
• Collaborate cross-functionally to enhance program benefits and support partner relationships
• Coordinate network conferences and events and serve as the primary contact for service partners

Skills

Sales experience

Customer service

Communication skills

Public speaking

Independent/work multitas

Education

Bachelor's degree in Business/Engineering or related field

Tools

Microsoft Office

Job description

ZF Group seeks an experienced Account Manager to maintain and expand the [pro] Service Workshop Network. You will drive network quality, coverage, and value while collaborating with Training, Sales, Warranty and other teams to align program benefits and promote product sales.

The role requires 6+ years in Sales or Customer Service, automotive industry familiarity, and strong communication skills. Expect up to 30% travel and active partner engagement across regions.