(CAN) Self Checkout Attendant

Walmart Canada Corp; Town of Bridgewater; On-site; CAD 30,000 - 60,000; Full time

Job summary

A leading retail corporation is seeking a Self-Checkout Attendant in Bridgewater, Canada. The role entails assisting customers with transactions and ensuring a smooth self-service experience, while maintaining a clean and organized area. Exceptional customer service skills are paramount. The pay starts at $16.65, and the salary may vary based on relevant experience. Interested candidates are encouraged to apply through the company’s portal, with accommodations available for applicants with disabilities.

Qualifications

• Exceptional customer service skills.
• Ability to educate customers about self-service options.
• Knowledge of self-checkout procedures.

Responsibilities

• Assist customers with self-checkout transactions.
• Maintain cleanliness and organization of the self-service area.
• Provide support and reassurance during self-service interventions.

Job description

Position Summary

A Self-Checkout Attendant assists customers in the processing of transactions through the self-service area(s) and provides exceptional customer service in order to ensure a positive shopping experience and drive customer loyalty, while maintaining exemplary customer service by adhering to the Basic Beliefs and values of Wal-Mart.

What you’ll do

1. Keeping the area N.C.O. and free of fixtures, unnecessary debris, foreign objects, and liquids.
2. Educating customers on the correct and efficient use of self-service options, when applicable.
3. Promoting company sponsor programs, i.e., credit card service, product protection and charity initiatives, when applicable.
4. Observing the activities of a customer to determine when and if assistance is needed.
5. When self-service interventions and quality checks are required, politely explaining the reasons for the intervention or quality checks while positively reassuring customers that periodic quality checks and interventions are normal protocol when using self‑serve checkout options.
6. Demonstrating knowledge about responding to EAS alarms and filling out the "Failure to Deactivate" Log.
7. Calling the Customer Service Manager when the self‑service area(s) is low on cash or has a technical issue.
8. Returning Scan & Go scanners to their home after use.

The minimum rate of pay for this position starts from $16.65. Rate of pay will be determined based on relevant experience.

Walmart will accommodate the disability‑related needs of applicants and associates as required by law.

Primary Location

60 Pine Grove Rd
Bridgewater, NS B4V 4H2, Canada

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