Call Center Operations & Admin Coordinator

FedEx Canada; Regina; On-site; CAD 42,000 - 52,000; Full time

Job summary

FedEx Canada is seeking an interview-position administrator to support station and call center operations. You will assist senior management in achieving departmental goals and coordinate all administrative tasks to ensure smooth operations.

The role requires strong communication and organizational skills, with proficiency in MS Excel, Word, and PowerPoint. A secretarial/administrative background is preferred and bilingual capabilities may be valued in some locations.

Qualifications

• Two years experience in a customer contact environment with at least one year in a secretarial/administrative role.
• High school diploma or educational equivalent; secretarial/business college training preferred.

Responsibilities

• Supports station/call centre operations and management in all aspects of business and office procedures.
• Coordinates administrative tasks and liaison with internal and external customers, suppliers and employees.

Skills

Communication skills

Interpersonal skills

Organizational skills

MS Excel

MS Word

PowerPoint

Education

High school diploma

Tools

MS Excel

MS Word

PowerPoint

Job description

FedEx Canada is seeking an interview-position administrator to support station and call center operations. You will assist senior management in achieving departmental goals and coordinate all administrative tasks to ensure smooth operations.

The role requires strong communication and organizational skills, with proficiency in MS Excel, Word, and PowerPoint. A secretarial/administrative background is preferred and bilingual capabilities may be valued in some locations.