Seasonal Admin & Operations Assistant - Call Center

FedEx Canada; Mirabel; On-site; CAD 25,000 - 30,000; Full time

Job summary

FedEx Canada seeks an administrative assistant for a seasonal, up to 12 weeks position based at Mirabel, QC. The role supports station and call centre operations, handling various office procedures and coordinating administrative tasks with internal and external customers, suppliers and staff.

The successful candidate will have a high school diploma or equivalent, at least two years of customer-contact experience (one year in an administrative role), proficiency in MS Excel/Word, and strong

Qualifications

• High school diploma or equivalent; preference for secretarial or business courses.
• Two years of customer contact experience, including one year in a secretarial/administrative role.
• Standard MS Excel and Word; PowerPoint preferred.

Responsibilities

• Supports station/call centre operations and management in all aspects of business and office procedures, including liaison with internal/external customers, suppliers and employees.
• Coordinates all administrative aspects of the station/call centre and assists senior management in achieving departmental goals.

Skills

Verbal and written communication

Customer service

Organizational skills

Interpersonal skills

Bilingual FR/EN

Education

High school diploma

Secretarial or business courses

Tools

MS Excel

MS Word

PowerPoint

Job description

FedEx Canada seeks an administrative assistant for a seasonal, up to 12 weeks position based at Mirabel, QC. The role supports station and call centre operations, handling various office procedures and coordinating administrative tasks with internal and external customers, suppliers and staff.

The successful candidate will have a high school diploma or equivalent, at least two years of customer-contact experience (one year in an administrative role), proficiency in MS Excel/Word, and strong