Business Operations Analyst

CSC Generation; Remote; CAD 60,000 - 80,000; Full time

Job summary

A leading company in home furnishings and design located in Canada is seeking an Operations Specialist to serve as the primary operational contact for vendors. This role will involve auditing product data and collaborating with various teams to ensure timely launches. Candidates should possess strong experience in business operations and analytical skills with proficiency in Excel. Competitive benefits including paid time off and medical coverage are provided, fostering a supportive work environment.

Benefits

Paid time off

401(k)/RRSP match

Medical/dental/vision coverage

Employee discounts

Qualifications

• Proven experience in business operations, merchandising operations, vendor management, or supply chain coordination.
• Strong analytical skills with advanced proficiency in Excel and understanding of operational KPIs.
• Excellent communication skills to lead vendor discussions and maintain strong working relationships.

Responsibilities

• Serve as the primary operational point of contact for vendors, issuing performance updates and resolving inquiries.
• Audit product data, pricing, inventory details, and invoices for accuracy across vendor submissions.
• Collaborate with merchandising, operations, and customer experience teams to ensure timely product launches.

Skills

Business operations experience

Strong analytical skills

Excellent communication skills

Attention to detail

Tools

Excel

ERP systems

e-commerce systems

Job description

Employer Industry: Home Furnishings and Design

Why consider this job opportunity

• Opportunity to work closely with brand CEOs and senior leadership, providing mentorship and solving real business problems
• Get hands‑on experience with advanced AI tools and modern tech stacks
• Accelerated career path for high performers with opportunities for greater responsibility and leadership
• Competitive benefits including paid time off, 401(k)/RRSP match, medical/dental/vision coverage, and employee discounts
• Engaging and supportive work environment that encourages innovation and personal growth

What to Expect (Job Responsibilities)

• Serve as the primary operational point of contact for vendors, issuing performance updates and resolving inquiries
• Audit product data, pricing, inventory details, and invoices for accuracy across vendor submissions and internal systems
• Collaborate with merchandising, operations, finance, and customer experience teams to ensure timely product launches and order flows
• Identify operational issues and develop data‑driven recommendations to enhance vendor accountability and streamline processes
• Conduct promotional performance analysis and translate insights into actionable adjustments for planning and inventory positioning

What is Required (Qualifications)

• Proven experience in business operations, merchandising operations, vendor management, demand planning, or supply chain coordination
• Strong analytical skills with advanced proficiency in Excel and understanding of operational KPIs
• Experience using ERP and e‑commerce systems to drive accuracy and efficiency
• Excellent communication skills to lead vendor discussions and maintain strong working relationships
• High attention to detail with the ability to manage multiple priorities and deadlines

How to Stand Out (Preferred Qualifications)

• Experience with AI tools and modern technology stacks
• Familiarity with specific ERP and e‑commerce systems such as NetSuite or BigCommerce
• Previous roles in fast‑paced environments supporting promotional cycles
• A proactive approach to identifying operational gaps and implementing process improvements

Equal Opportunity

We prioritize candidate privacy and champion equal‑opportunity employment. Central to our mission is our partnership with companies that share this commitment. We aim to foster a fair, transparent, and secure hiring environment for all. If you encounter any employer not adhering to these principles, please bring it to our attention immediately. We are not the EOR (Employer of Record) for this position. Our role in this specific opportunity is to connect outstanding candidates with a top‑tier employer.