Business Development Representative

RHK Hydraulic Cylinder Services Inc.; Edmonton; On-site; CAD 60,000 - 90,000; Full time

Benefits offered by this job

Dental care

Employee assistance program

Extended health care

Life insurance

Paid time off

RRSP match

Job summary

RHK Hydraulic Cylinder Services Inc. is seeking a driven Business Development Representative to drive new business growth and nurture existing accounts within a defined market.

You will prospect, qualify, and convert opportunities while articulating our value proposition. In this role you will own the full sales cycle—from cold calling to closing—serving as the link between clients and our internal teams, leveraging CRM data to forecast revenue and uncover new markets.

Qualifications

• Post-secondary education in Business, Engineering, or related field.
• Outside sales or customer-facing experience in technical/manufacturing settings.
• Strong technical aptitude and understanding of industrial systems.
• Excellent interpersonal, presentation, and time-management skills.
• Experience using CRM systems to manage sales activities.
• Valid driver's license and willingness to travel.

Responsibilities

• Research and identify new business opportunities and untapped markets.
• Conduct discovery meetings to assess challenges, budgets, and timelines.
• Manage leads and opportunities in the CRM, forecasting revenue.
• Lead meetings with clients and collaborate with technical teams.
• Negotiate pricing, terms, and close contracts; coordinate hand-offs.
• Provide post-sale support and nurture long-term relationships.
• Monitor industry trends and relay feedback to product teams.
• Participate in sales meetings and coordinate with marketing.

Skills

Interpersonal skills

Presentation skills

Communication

Time management

Negotiation

Relationship building

Education

Post-secondary education in Business or Engineering

Tools

CRM software

Job description

RHK is seeking a driven and results-oriented Business Development Representative to drive new business growth and nurture existing accounts within a defined market segment. In this role, you will actively prospect, qualify, and convert new opportunities while articulating our unique value proposition. If you have a background in technical or industrial sales and excel at managing the full sales cycle, we want to hear from you.

The Role

As a Business Development Representative at RHK (reporting directly to the Business Development Manager), you will be the driving force behind generating new business and expanding existing accounts within your assigned territory.

In this dynamic, customer-facing role, you will manage the entire sales cycle—from active prospecting, cold calling, and lead qualification to solution selling, negotiation, and closing. You will serve as the primary link between our clients and internal technical/operations teams, articulating our unique value proposition and ensuring seamless post-sale support. Backed by your strong understanding of industrial systems and proficiency in CRM management, you will leverage pipeline analytics to forecast revenue, uncover new market opportunities, and build long-lasting client relationships that foster repeat business and sustained growth.

Key Responsibilities

• Research and identify new business opportunities, untapped markets, and dormant accounts through cold calling, networking, referrals, and trade shows.
• Conduct discovery meetings to evaluate customer challenges, budgets, timelines, and technical requirements.
• Track and manage leads, opportunities, and communications within the CRM system, utilizing analytics to forecast revenue and monitor performance.
• Lead in-person and virtual meetings, collaborate with technical sales and engineering support, and present tailored solutions to address client pain points.
• Navigate negotiations on pricing, delivery, and service terms to secure purchase orders, contracts, and manage internal order hand-offs.
• Provide post-sale support, act as a liaison with operations teams, and maintain strong client relationships to encourage repeat business.
• Stay informed on industry trends and competitor activities, relaying strategic feedback to product development and management teams.
• Participate in regular sales meetings, coordinate with marketing for promotional campaigns, and contribute to a team-oriented environment.

What We Are Looking For

• Education: Post-secondary education in Business, Engineering, or a related field is preferred.
• Experience: Proven experience in Outside Sales or a similar customer-facing role, ideally within a technical or industrial manufacturing environment.
• Technical Aptitude: A strong understanding of technical products and industrial systems.
• Skills: Exceptional interpersonal, presentation, communication, and time-management abilities.
• Software Proficiency: Experience using CRM software to track sales activities and customer interactions.
• Requirements: A valid driver's license and a willingness to travel extensively to client sites and industry events.

What We Offer

• Dental care
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match