Business Analyst

Nexus Systems Group Inc.; Toronto; On-site; CAD 70,000 - 90,000; Full time

Job summary

A leading financial services firm in Toronto is seeking a professional to champion Operational Resilience initiatives. The ideal candidate will have experience in operational resilience, strong stakeholder engagement abilities, and advanced skills in process mapping tools like Visio. Responsibilities include leading planning sessions, contributing to resilience efforts, and assisting with audits. This role supports a high-performance culture in alignment with client values.

Qualifications

• Prior experience with Operational Resilience is required.
• 3-4 years as a Business Analyst, with exposure to stakeholder engagement and project management.
• Strong organizational, written, and verbal communication skills.

Responsibilities

• Lead Operational Resilience planning sessions for critical business services.
• Contribute to preventive measures against operational disruptions.
• Assist with audit remediation efforts for resilience issues.

Skills

Operational Resilience experience

Stakeholder engagement

Project management

Organizational skills

Communication skills

Process mapping tools

MS Office Suite

Regulatory familiarity

Tools

Visio

Power BI

Job description

Overview

• Champions a customer focused culture to deepen client relationships and leverage broader bank relationships, systems and knowledge.
• Lead Operational Resilience planning sessions to determine GBM Canada critical business services, impact tolerances, process mapping and vulnerability remediation efforts.
• Assist with Operational Resilience self-assessments for all GBM Canada critical business services.
• Contributes to Operational Resilience efforts to prevent, adapt, respond to, recover, and learn from operational disruptions in collaboration with other BLs and risk management groups (ECM, GRM, etc.).
• Prepare operational resilience related materials for exercises, committees, crisis task forces, and working groups (external and internal).
• Coordinate and align with other regions for Operational Resilience.
• Assist with audit remediation efforts for GBM operational resilience issues.
• Assist Manager of Operational Resilience with other duties as required.
• Understand how the bank’s risk appetite and risk culture should be considered in day-to-day activities and decisions.
• Actively pursues effective and efficient operations of his/her respective areas in accordance with client's values, Code of Conduct and Global Sales Principles while ensuring the adequacy, adherence to and effectiveness of day-to-day business controls to meet obligation with respect to operational, compliance, AML/ATF/sanctions and conduct risk.
• Champions a high-performance environment and contributes to an inclusive work environment.

Candidate Requirements / Must Have Skills

• Prior experience with Operational Resilience is required; Business Continuity experience considered an asset.
• 3-4 years as BA, exposure in stakeholder engagement & project management.
• Strong organizational, written and verbal communications skills to diverse stakeholders.
• Advanced computer skills particularly with process mapping tools (Visio), and MS Office (Excel, Word and Power Point, Power BI).
• Familiarity with regulatory requirements in financial industry.

Nice-To-Have Skills

• Project management exposure and experience considered an asset.
• OSFI E-21 Knowledge.

Soft Skills

• Strong collaboration skills.
• Detail-oriented.