Branch Customer Experience & Solutions Advisor

Scotiabank; Vancouver; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading bank in the Americas is seeking a Senior Customer Experience Associate in Vancouver. This role focuses on providing exceptional customer service and building strong relationships, while assisting customers with their banking needs. Candidates should have strong technical skills, experience in sales, and the ability to thrive in a team-oriented environment. The bank offers a competitive compensation and benefits package, along with opportunities for professional development within an inclusive culture.

Benefits

Competitive compensation and benefits

Professional development opportunities

Supportive leadership

Qualifications

• Experience with conducting simple sales and providing financial advice.
• Strong technical skills to promote digital banking options.
• Previous banking experience is a strong asset.

Responsibilities

• Act as a lobby leader ensuring customer triage and assistance.
• Contribute to sales targets by identifying and fulfilling opportunities.
• Build strong customer relationships and deliver excellent service.

Job description

A leading bank in the Americas is seeking a Senior Customer Experience Associate in Vancouver. This role focuses on providing exceptional customer service and building strong relationships, while assisting customers with their banking needs. Candidates should have strong technical skills, experience in sales, and the ability to thrive in a team-oriented environment. The bank offers a competitive compensation and benefits package, along with opportunities for professional development within an inclusive culture.