Branch Customer Experience Associate — Service & Tech Help

Scotiabank; Rama; On-site; CAD 42,000 - 54,000; Part time

Benefits offered by this job

Competitive compensation

Benefits package

Job summary

Scotiabank Rama Branch is seeking a Customer Experience Associate to greet customers and help them achieve their financial goals. You will handle day-to-day transactions, promote digital banking options, and deliver friendly, proactive service in a busy branch environment.

You should be customer-focused, able to explain banking concepts clearly, and comfortable working a flexible schedule. This role offers a supportive team, training, and opportunities for growth within the Canadian Banking

Qualifications

• Customer service experience from work or community involvement.
• Ability to promote digital and self-service banking options.
• Strong communication and interpersonal skills.

Responsibilities

• Build strong customer relationships and deliver excellent service.
• Uncover and solve customers’ needs.
• Explain banking concepts clearly to customers.
• Support branch targets and promote simple sales opportunities.

Skills

Customer service

Communication

Digital banking

Team collaboration

Job description

Scotiabank Rama Branch is seeking a Customer Experience Associate to greet customers and help them achieve their financial goals. You will handle day-to-day transactions, promote digital banking options, and deliver friendly, proactive service in a busy branch environment.

You should be customer-focused, able to explain banking concepts clearly, and comfortable working a flexible schedule. This role offers a supportive team, training, and opportunities for growth within the Canadian Banking