Billing Operations Leader: Invoicing & Client Relations

Sedgwick; Mississauga; On-site; CAD 81,000 - 130,000; Full time

Job summary

Sedgwick in Canada is seeking a Manager Central Billing Unit to ensure invoice quality, adhere to contracts, and maintain strong client relationships. You will lead the Central Billing Unit workflow, resolve invoicing issues, and ensure compliance with fee schedules and billing standards.

This role also involves supervising staff and supporting continuous quality programs. The position emphasizes leadership, collaboration with management and clients, and commitment to equitable pay practices,

Qualifications

• Bachelor's degree preferred
• Eight years of related experience or equivalent combination of education and experience
• Four years of billing experience and one year of supervisory experience

Responsibilities

• Assists management, adjusters, support staff and billing specialists with invoicing inquiries/requirements.
• Maintains record of adjuster billing rates for invoicing purposes, as well as in billing system.
• Maintains record of fee schedules/billing agreements that Sedgwick has in place with clients.
• Controls and generates invoicing to ensure that it adheres to fee schedules/billing agreements in place with clients as well as invoicing standards.
• Oversees workflow within Central Billing Unit.
• Resolves invoicing issues with management, adjusters, and support staff.

Job description

Sedgwick in Canada is seeking a Manager Central Billing Unit to ensure invoice quality, adhere to contracts, and maintain strong client relationships. You will lead the Central Billing Unit workflow, resolve invoicing issues, and ensure compliance with fee schedules and billing standards.

This role also involves supervising staff and supporting continuous quality programs. The position emphasizes leadership, collaboration with management and clients, and commitment to equitable pay practices,