Manager Central Billing Unit

Sedgwick; Mississauga; On-site; CAD 81,000 - 130,000; Full time

Job summary

Sedgwick in Canada is seeking a Manager Central Billing Unit to ensure invoice quality, adhere to contracts, and maintain strong client relationships. You will lead the Central Billing Unit workflow, resolve invoicing issues, and ensure compliance with fee schedules and billing standards.

This role also involves supervising staff and supporting continuous quality programs. The position emphasizes leadership, collaboration with management and clients, and commitment to equitable pay practices,

Qualifications

• Bachelor's degree preferred
• Eight years of related experience or equivalent combination of education and experience
• Four years of billing experience and one year of supervisory experience

Responsibilities

• Assists management, adjusters, support staff and billing specialists with invoicing inquiries/requirements.
• Maintains record of adjuster billing rates for invoicing purposes, as well as in billing system.
• Maintains record of fee schedules/billing agreements that Sedgwick has in place with clients.
• Controls and generates invoicing to ensure that it adheres to fee schedules/billing agreements in place with clients as well as invoicing standards.
• Oversees workflow within Central Billing Unit.
• Resolves invoicing issues with management, adjusters, and support staff.

Job description

By joining Sedgwick, you'll be part of something truly meaningful. It’s what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there’s no limit to what you can achieve.

Manager Central Billing Unit

PRIMARY PURPOSE:

To ensure the quality of invoices, to adhere to any contracts/agreements in place with clients and to maintain working relationships among current and future clients.

ESSENTIAL FUNCTIONS And RESPONSIBILITIES

• Assists management, adjusters, support staff and billing specialists with invoicing inquiries/requirements.
• Maintains record of adjuster billing rates for invoicing purposes, as well as in billing system.
• Maintains record of fee schedules/billing agreements that Sedgwick has in place with clients.
• Controls and generates invoicing to ensure that it adheres to fee schedules/billing agreements in place with clients as well as invoicing standards.
• Oversees workflow within Central Billing Unit.
• Resolves invoicing issues with management, adjusters, and support staff.

ADDITIONAL FUNCTIONS And RESPONSIBILITIES

• Performs other duties as assigned.
• Supports the organization's quality program(s).

SUPERVISORY DUTIES

• Administers company personnel policies in all areas and follows company staffing standards and training recommendations.
• Interviews, hires and establishes colleague performance development plans; conducts colleague performance discussions.
• Provides support, guidance, leadership and motivation to promote maximum performance.

Qualifications

• Education & Licensing
• Bachelor's degree from an accredited college or university preferred.
• Experience
• Eight (8) years of related experience or equivalent combination of education and experience required to include four (4) years of billing experience and one (1) year of supervisory experience.

Skills & Knowledge

• Excellent oral and written communication, including presentation skills
• PC literate, including Microsoft Office products
• Strong organizational skills
• Excellent interpersonal skills
• Ability to manage multiple projects and set priorities
• Ability to work in a team environment
• Ability to meet or exceed Performance Competencies

Job type:

We are currently hiring for this position

Compensation Information:

Salary Range: $81,416.00(min) $105,841.00(midpoint) $130,266.00 (max) CAD annually

Compensation is determined based on experience, qualifications, and internal equity. Sedgwick is committed to transparent and equitable pay practices.

The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.

Where applicable, Sedgwick uses artificial intelligence tools to assist in the screening, assessment, or selection of candidates. These tools are subject to periodic review.

We are committed to inclusive, barrier-free recruitment and selection processes. If contacted for an employment opportunity, please advise Colleague Resources if you require accommodation.