Bilingual Web Customer Service Associate – Campus (EN/FR)

Simons; Quebec; On-site; CAD 34,000 - 42,000; Full time

Benefits offered by this job

Discount on purchases

Opportunities for advancement

Collaborative workspace

Bright and comfortable break areas

Comprehensive benefits package

Job summary

A retail company located in Quebec City seeks dedicated individuals for customer service roles. Team members will assist with order inquiries, returns, and loyalty program questions, ensuring a high-quality service experience. The ideal candidates will possess strong communication skills in both English and French, and a friendly, organized demeanor. Join a company that values creativity and community, offering competitive benefits and a supportive work environment.

Qualifications

• Ability to work in an IT-driven environment.
• Excellent communication skills, both oral and written (English and French).
• Meticulousness and good organizational skills.
• Empathetic and friendly demeanor.

Responsibilities

• Answer questions about purchases and online orders.
• Assist with returns and loyalty program inquiries.
• Collaborate with team members to enhance online shopping experience.

Job description

A retail company located in Quebec City seeks dedicated individuals for customer service roles. Team members will assist with order inquiries, returns, and loyalty program questions, ensuring a high-quality service experience. The ideal candidates will possess strong communication skills in both English and French, and a friendly, organized demeanor. Join a company that values creativity and community, offering competitive benefits and a supportive work environment.