Bilingual Banking Support Advisor (French/English)

Insight Global; Laval; On-site; CAD 40,000 - 50,000; Part time

Job summary

A leading recruitment firm in Laval, Quebec, is seeking a Customer Service Advisor to provide exceptional operational support and enhance the bank's client relationships. The ideal candidate will have over 2 years of customer service experience, preferably in banking, and must be bilingual in French and English. This entry-level contract position offers the opportunity to work in a dynamic environment focused on client satisfaction.

Qualifications

• 2+ years as a Customer Service Advisor to complex/high worth clients.
• Experience in the banking sector is preferred.
• Must be bilingual in both French and English, written and verbal.

Responsibilities

• Provide exceptional daily operational support to clients.
• Ensure client problem resolution is prompt and effective.
• Identify opportunities for enhancing client service interactions.

Skills

Customer Service experience

Bilingual in French and English

Technology adaptability

Job description

A leading recruitment firm in Laval, Quebec, is seeking a Customer Service Advisor to provide exceptional operational support and enhance the bank's client relationships. The ideal candidate will have over 2 years of customer service experience, preferably in banking, and must be bilingual in French and English. This entry-level contract position offers the opportunity to work in a dynamic environment focused on client satisfaction.