Bilingual Travel Advisor - Remote Ontario

International SOS; Canada; Remote; CAD 30,000 - 36,000; Full time

Benefits offered by this job

Incentives

Fixed schedule

Paid training

RRSP match

Benefits

Paid time off

Remote work

No sales

Job summary

Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world’s most recognized brands. We are seeking highly skilled Bilingual Travel Customer Service Representatives with GDS experience and a TICO certificate to support global client programs and deliver world-class service to high-value customers.

We offer competitive hourly pay, full-time schedules, paid training, RRSP match, benefits, paid time off, and a remote work-from-home option.

Qualifications

• Valid TICO certificate (required).
• Experience with GDS systems (Amadeus, Sabre, Galileo, etc.).
• Minimum 2 years in travel, airline, or hospitality.
• Minimum 2 years of interactive customer service.
• Call center or high-volume service experience preferred.

Responsibilities

• Provide polished, professional service via phone, email, and chat.
• Book and manage travel for flights, hotels, and car rentals using GDS.
• Support members with cancellations, re-bookings, and disruptions; plan complex itineraries.

Skills

Customer service

Communication

Multitasking

Attention to detail

Problem solving

Education

TICO certificate

Travel Industry Certification

High school diploma or equivalent

Tools

GDS systems

Job description

Aspire Lifestyles delivers premium loyalty and customer service solutions for some of the world’s most recognized brands. We are seeking highly skilled Bilingual Travel Customer Service Representatives with GDS experience and a TICO certificate to support global client programs and deliver world-class service to high-value customers.

We offer competitive hourly pay, full-time schedules, paid training, RRSP match, benefits, paid time off, and a remote work-from-home option.