Remote Travel Concierge | GDS Expert, TICO Certified

International SOS group; Canada; A distancia; CAD 25.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Competitive hourly rate + incentives

Full-time 40 hours/week

Paid training

RRSP match

Paid time off

Remote work from home

Descripción de la vacante

Aspire Lifestyles in Ontario, Canada is seeking Travel Customer Service Representatives with GDS experience and a TICO certification to support global client programs. You will respond to inquiries via phone, email, and chat, delivering knowledgeable, timely travel-related assistance to high-value customers.

This full-time role (40 hours/week) offers remote work from home, with duties including booking flights, hotels, and car rentals using GDS systems and handling disruptions to ensure seamless

Formación

• 2+ years in travel, airline, or hospitality industry.
• Experience responding via phone, email, and chat.
• GDS experience preferred; certification is required.

Responsabilidades

• Deliver polished, professional service via phone, email, and chat.
• Assist customers with travel-related loyalty program needs.
• Book and manage customized travel for flights, hotels, and car rentals using GDS.
• Support members with cancellations, re-bookings, disruptions, and complex itineraries.

Conocimientos

GDS experience

Strong travel knowledge

Excellent communication

Problem solving

Multitasking across systems

Customer service excellence

Educación

TICO certificate

Travel Industry Certification

High school diploma

Herramientas

Amadeus

Sabre

Galileo

Descripción del empleo

Aspire Lifestyles in Ontario, Canada is seeking Travel Customer Service Representatives with GDS experience and a TICO certification to support global client programs. You will respond to inquiries via phone, email, and chat, delivering knowledgeable, timely travel-related assistance to high-value customers.

This full-time role (40 hours/week) offers remote work from home, with duties including booking flights, hotels, and car rentals using GDS systems and handling disruptions to ensure seamless