Bilingual Service Centre Coordinator (Print & Mail)

Ernst & Young Advisory Services Sdn Bhd; Montreal (administrative region); On-site; CAD 40,000 - 55,000; Full time

Benefits offered by this job

Discretionary bonus program

Comprehensive medical, prescription, &

dental coverage

Defined contribution pension plan

Generous vacation policy

Firm-paid days & personal days

Job summary

EY's Workplace Services Group (WSG) is seeking a Service Centre Coordinator to manage print production, mail and courier services, and general workplace support in a fast-paced environment.

You will handle requests, operate equipment, maintain inventory, coordinate shipments, and deliver responsive, high-quality service to internal clients while upholding safety and branding standards. Bilingual French/English required; Montreal locale.

Qualifications

• 1-3 years of hands-on operational experience (print, mailroom, logistics, or admin support).
• Experience in fast-paced, service-driven environments.
• Ability to manage competing priorities while maintaining accuracy.
• Fluency in French and English is required (bilingual).

Responsibilities

• Manage and prioritize incoming service requests across print, mail, and workplace services to meet deadlines.
• Prepare files and complete print production work (printing, binding, cutting, laminating) per branding standards.
• Operate and troubleshoot production equipment and ensure quality control.
• Sort, log, and distribute mail and courier items; prepare outgoing shipments.
• Coordinate shipping options for cost-effective and timely delivery.
• Provide frontline customer service via walk-ups, email, and requests.

Skills

Attention to detail

Customer service

Communication skills

Multitasking

Team collaboration

Bilingual French/English

Education

Post-secondary education or equivalent experience

Job description

EY's Workplace Services Group (WSG) is seeking a Service Centre Coordinator to manage print production, mail and courier services, and general workplace support in a fast-paced environment.

You will handle requests, operate equipment, maintain inventory, coordinate shipments, and deliver responsive, high-quality service to internal clients while upholding safety and branding standards. Bilingual French/English required; Montreal locale.