Bilingual Retail Specialty Support Specialist

Loblaw Companies Limited; Montreal; On-site; CAD 50,000 - 70,000; Full time

Job summary

A leading retail pharmacy chain in Canada is looking for a Bilingual Specialist for Retail Specialty Support. This role involves managing support communications and providing critical assistance to ensure seamless operations. Candidates should have a college degree, be bilingual in French and English, and possess strong communication and computer skills. The position requires flexibility for rotating shifts, emphasizing superior customer care. A great opportunity to grow with a prominent company in the health sector.

Benefits

Competitive pay

Employee discount program

Online learning opportunities

Qualifications

• Minimum of 2 to 3 years of experience in pharmacy, healthcare, or reimbursement industry.
• Ability to manage sensitive information confidentially.
• Flexibility to work rotating shifts between 8AM to 8PM (EST).

Responsibilities

• Manage support calls and emails for Retail Specialty Support Programs.
• Coordinate with outside partners for prescription dispensing.
• Provide support for patient self-injection training.

Skills

Bilingual (French & English)

Excellent communication skills

Strong computer skills

Team player

Education

College or University degree

Tools

MS Office (Excel, Word, Outlook)

Customer Relationship Management tool (Salesforce)

Pharmacy software (Assyst Rx, HealthWATCH, Kroll)

Job description

A leading retail pharmacy chain in Canada is looking for a Bilingual Specialist for Retail Specialty Support. This role involves managing support communications and providing critical assistance to ensure seamless operations. Candidates should have a college degree, be bilingual in French and English, and possess strong communication and computer skills. The position requires flexibility for rotating shifts, emphasizing superior customer care. A great opportunity to grow with a prominent company in the health sector.