Bilingual Receptionist: Front Desk & Customer Care - Growth

Brandt; Regina; On-site; CAD 36,000 - 48,000; Full time

Benefits offered by this job

Competitive wages

Comprehensive benefits package

RRSP and Pension programs

Job summary

Brandt is seeking a friendly and organized receptionist to support our Regina location. You will handle incoming calls, emails, and in-person inquiries, delivering superior customer service and maintaining accurate records.

The role requires a high school diploma or GED and ideally 2–4 years in a call center. Proficiency with Microsoft Office and strong communication skills are essential for success.

Qualifications

• High school diploma or GED required.
• 2–4 years experience in a call center preferred.
• Strong organizational skills with ability to manage multiple tasks and projects.
• Excellent verbal and written communication, with professional phone etiquette.
• Ability to compose simple correspondence (memos, letters, emails).

Responsibilities

• Answer and route incoming customer calls, emails, and inquiries with excellent customer service.
• Address and resolve customer inquiries and complaints promptly and professionally.
• Record and maintain accurate customer information.
• Represent Brandt positively as a front-line worker.
• Manage inbound/outbound mail and maintain confidentiality.
• Keep a tidy, welcoming reception area and manage office supplies inventory.
• Take ownership of customer issues and follow up as needed.
• Demonstrate adaptability by performing additional duties as required.

Skills

Multi-tasking

Excellent telephone manners

Interpersonal skills

Clear communication

Education

High School Diploma or GED

Tools

Microsoft Office

Job description

Brandt is seeking a friendly and organized receptionist to support our Regina location. You will handle incoming calls, emails, and in-person inquiries, delivering superior customer service and maintaining accurate records.

The role requires a high school diploma or GED and ideally 2–4 years in a call center. Proficiency with Microsoft Office and strong communication skills are essential for success.