Bilingual IT Field Support Specialist

Tata Consultancy Services

Montreal

On-site

CAD 50,000 - 70,000

Full time

14 days+

Get more replies from employers

Send a job-specific resume in minutes.

Job summary

A global IT services provider is seeking a candidate proficient in both French and English for a role focused on supporting desktop and laptop systems. The ideal candidate will have advanced knowledge in infrastructure projects, troubleshooting skills with remote management software, and familiarity with various ticketing tools. This position offers opportunities for growth and development within a diverse team environment.

Qualifications

  • Ability to identify problems and deliver strategic solutions to clients.
  • Effective collaboration and communication skills.
  • Genuine interest in continuous learning and growth.

Responsibilities

  • Provide End User Support for desktops and laptops.
  • Assisting with troubleshooting issues using remote management.
  • Testing, troubleshooting, and diagnosing computer error messages.

Skills

Proficiency in both French and English language
Advanced knowledge in infrastructure projects
Troubleshooting issues using remote management software
Familiarity with Microsoft Office 365
Understanding Mobile device management
Good knowledge of Windows/MAC OS
Proficient in Ticketing Tools
Strong analytical and problem resolution skills

Tools

LogMeIn
TeamViewer
ServiceNow
Remedy tool

Job description

A global IT services provider is seeking a candidate proficient in both French and English for a role focused on supporting desktop and laptop systems. The ideal candidate will have advanced knowledge in infrastructure projects, troubleshooting skills with remote management software, and familiarity with various ticketing tools. This position offers opportunities for growth and development within a diverse team environment.
Get your free, confidential resume review.
or drag and drop your file here.
Similar jobs

Similar jobs worth comparing

Bilingual IT Support Analyst (French/English) - Remote
Bilingual IT Support Analyst (French/English) - Remote

SearchLabs • Winnipeg

Remote
CAD 55,000 - 75,000
Bilingual Help Desk Specialist (French/English) – On-Site IT
Bilingual Help Desk Specialist (French/English) – On-Site IT

Hire DigITalent Inc. • Montreal (administrative region)

Hybrid
CAD 50,000 - 70,000
Bilingual IT Technician I — On‑Site Support & Growth
Bilingual IT Technician I — On‑Site Support & Growth

Altasciences • Laval (administrative region)

Hybrid
CAD 40,000 - 50,000
Montreal IT Site Lead - Bilingual Tech Support
Montreal IT Site Lead - Bilingual Tech Support

Osmose Canada • Montreal (administrative region)

On-site
CAD 42,000 - 62,000
Medical Insurance
401(k) with company match
Paid time off
Bilingual Field IT Engineer - Windows, POS & Remote Support
Bilingual Field IT Engineer - Windows, POS & Remote Support

CBL Solutions • Montreal

Remote
CAD 70,000 - 90,000
Bilingual Deskside IT Tech (EN/FR) – White-Glove
Bilingual Deskside IT Tech (EN/FR) – White-Glove

Akkodis • La Prairie

On-site
CAD 50,000 - 65,000
Bilingual IT Help Desk Technician (EN/FR)
Bilingual IT Help Desk Technician (EN/FR)

Newforma Inc • Lévis

On-site
CAD 52,000 - 72,000
Bilingual Customer Support Technician (FR/EN) – Remote
Bilingual Customer Support Technician (FR/EN) – Remote

IVANS Insurance Solutions • Toronto

On-site
CAD 58,000 - 72,000
Medical, Dental, Vision Coverage
Holiday & Vacation Time
Wellness Days
+1
Bilingual IT Technician – Onsite Support (Office 365)
Bilingual IT Technician – Onsite Support (Office 365)

CTG • Brossard

On-site
CAD 60,000 - 80,000
Bilingual Tech Support Advisor (EN/FR)
Bilingual Tech Support Advisor (EN/FR)

StarTech.com • Canada

On-site
CAD 50,000 - 70,000