Bilingual Field IT Engineer - Windows, POS & Remote Support

CBL Solutions; Montreal; Remote; CAD 70,000 - 90,000; Part time

Job summary

A staffing and recruiting firm is seeking a skilled Field Engineer based in Montreal to provide remote support for end-user devices across Nespresso Boutiques in Canada. The ideal candidate has over 8 years of IT support experience and is fluent in both English and French. Responsibilities include troubleshooting devices, participating in an on-call schedule, and collaborating with IT teams. This is a contract position suited for mid-senior level professionals.

Qualifications

• More than 8 years in IT support or field engineering roles.
• Strong communication and interpersonal skills.
• Ability to work independently in a remote support setting.

Responsibilities

• Provide remote support for end-user devices across Nespresso Boutiques.
• Troubleshoot hardware and software issues.
• Participate in an on-call rotation for coverage.

Skills

IT support experience

Windows 10/11 proficiency

Hardware troubleshooting

Device imaging and deployment

SCCM knowledge

Meraki Dashboard familiarity

POS systems knowledge

Bilingual (English and French)

Job description

A staffing and recruiting firm is seeking a skilled Field Engineer based in Montreal to provide remote support for end-user devices across Nespresso Boutiques in Canada. The ideal candidate has over 8 years of IT support experience and is fluent in both English and French. Responsibilities include troubleshooting devices, participating in an on-call schedule, and collaborating with IT teams. This is a contract position suited for mid-senior level professionals.