Bilingual French Customer Support Specialist – Growth

Uline Inc.; Milton; On-site; CAD 48,000 - 55,000; Full time

Benefits offered by this job

Health coverage

RRSP match

Bonus programs

Paid holidays

Tuition assistance

On-site fitness

Job summary

Uline, a family-owned leader in shipping and packaging, is seeking a bilingual Customer Support Specialist (English/French) in Milton, ON. You will process orders, answer product questions, and build relationships through phone, email and chat.

Join a fast-growing team, with best-in-class training, RRSP match, and incentives. On-site role with full-time hours, Monday–Friday, and opportunities for career growth.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Strong problem-solving, listening and communication skills.
• Prior customer service experience is a plus; training provided.
• Bilingual in English and French, fluent in verbal and written forms.

Responsibilities

• Process customer orders and handle inquiries via phone, email and chat.
• Provide product recommendations and pricing/shipping information.
• Build and maintain relationships with customers to deliver legendary service.
• Understand customer needs and navigate the ordering website.
• Act as product and solutions expert to resolve issues quickly.

Skills

Bilingual English/French

Customer service

Problem solving

Communication

Education

High school diploma or equivalent

Bachelor's degree preferred

Job description

Uline, a family-owned leader in shipping and packaging, is seeking a bilingual Customer Support Specialist (English/French) in Milton, ON. You will process orders, answer product questions, and build relationships through phone, email and chat.

Join a fast-growing team, with best-in-class training, RRSP match, and incentives. On-site role with full-time hours, Monday–Friday, and opportunities for career growth.