Bilingual Customer Service Specialist (EN/FR) Growth Perks

Uline; Toronto; On-site; CAD 73,000 - 83,000; Full time

Benefits offered by this job

Extended health coverage

RRSP with 6% employer match

Paid holidays and generous time off

Tuition Assistance Program

Job summary

Uline is hiring a bilingual Customer Service Representative (English/French) for the Milton, ON branch. This full-time, on-site role offers a pay range of $35 to $40 per hour and strong training to support long-term career growth.

You will process orders, answer product questions, and build relationships via phone, email and chat, delivering legendary service and solving customer needs.

Qualifications

• High school diploma or equivalent; bachelor’s degree preferred.
• Excellent problem-solving, listening and communication skills.
• Bilingual English/French, fluent in both verbal and written forms.

Responsibilities

• Process customer orders, make product recommendations and handle account inquiries using world-class technology.
• Be a product and solutions expert and answer product, pricing and shipping questions quickly.
• Build business relationships with customers over phone, email and chat.
• Understand customer needs and recommend Uline's best solutions.
• Help customers navigate Uline's website and online ordering.

Skills

Bilingual English/French

Education

High school diploma

Bachelor's degree preferred

Job description

Uline is hiring a bilingual Customer Service Representative (English/French) for the Milton, ON branch. This full-time, on-site role offers a pay range of $35 to $40 per hour and strong training to support long-term career growth.

You will process orders, answer product questions, and build relationships via phone, email and chat, delivering legendary service and solving customer needs.