Bilingual Field Ops Associate II – Hybrid

Grainger Canada; Val-d'Or; Hybrid; CAD 3,645,000 - 5,012,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

PTO & holidays

Life insurance

Employee assistance program

Retirement plan

Job summary

Grainger Canada is seeking a Field Operations Associate II to support customers and manage inventory across designated routes from the VAL-D'OR, QC branch. You will perform inventory stocking, labeling, and problem resolution to ensure exceptional service.

Daily travel to customer sites is required, with a hybrid work arrangement and bilingual English/French communication. The role emphasizes cross-functional teamwork, data collection for KeepStock projects, and contributing to account growth by

Qualifications

• Bilingualism in English and French is required.
• 3+ years in customer service/selling environments (retail/telephone/warehouse).
• Comfortable using technology daily.
• Strong communication and collaboration with internal/external customers.

Responsibilities

• Support Grainger's strategic vision by providing the best service to customers.
• Receive, stock and manage inventory at designated customer locations.
• Resolve customer problems promptly while following Grainger policies.
• Assist with on-site service, data collection and inventory projects.
• Travel to customer sites as required and support branch operations.

Skills

Bilingual EN-FR

Customer service

Sales experience

Tech savvy

Teamwork

Communication

Problem solving

Adaptability

Education

High School Diploma/GED

Job description

Grainger Canada is seeking a Field Operations Associate II to support customers and manage inventory across designated routes from the VAL-D'OR, QC branch. You will perform inventory stocking, labeling, and problem resolution to ensure exceptional service.

Daily travel to customer sites is required, with a hybrid work arrangement and bilingual English/French communication. The role emphasizes cross-functional teamwork, data collection for KeepStock projects, and contributing to account growth by