Bilingual Enterprise SaaS Key Account Manager

PosiTrace; Toronto; On-site; CAD 70,000 - 90,000; Full time

Benefits offered by this job

Competitive base salary

Growth opportunities

People-centric organization

Job summary

A leading technology firm in Canada is seeking Key Account Managers to manage relationships with high-value enterprise customers. The role focuses on proactive account stewardship and collaboration with internal teams to ensure customer satisfaction and operational excellence. Candidates should be fluent in both English and Spanish, have a strong background in account management, and possess excellent project management skills. This position offers a competitive salary and growth opportunities within a stable organization.

Qualifications

• Experience in Account Management, Customer Success, or Technical Account Management.
• Strong project management and organizational skills.
• Ability to multitask and prioritize effectively.

Responsibilities

• Manage a limited portfolio of high-value enterprise accounts.
• Build trusted, long-term relationships with customer stakeholders.
• Identify risks and resolve service issues proactively.

Skills

Fluent spoken and written English

Fluent spoken and written Spanish

Account Management

Customer Success

Project Management

Collaboration

Attention to detail

Education

Technical or Business degree

Tools

CRM tools

Job description

A leading technology firm in Canada is seeking Key Account Managers to manage relationships with high-value enterprise customers. The role focuses on proactive account stewardship and collaboration with internal teams to ensure customer satisfaction and operational excellence. Candidates should be fluent in both English and Spanish, have a strong background in account management, and possess excellent project management skills. This position offers a competitive salary and growth opportunities within a stable organization.