A digital security company in Montreal is seeking a Technical Account Manager who excels in bridging enterprise architecture with AI solutions. The ideal candidate is bilingual in English and French, has over 5 years of experience in enterprise SaaS environments, and is familiar with cloud platforms. You will support customer success through strategic technical ownership and proactive guidance while leveraging automation tools and AI. Join a mission-driven team dedicated to protecting sensitive data.
Qualifications
5+ years of experience as a Technical Account Manager, Solutions Engineer, or Customer Success Engineer supporting complex enterprise SaaS environments.
3+ years of hands-on experience with cloud platforms and IT infrastructure in integrated environments.
Experience with automation frameworks to elevate team capabilities.
Responsibilities
Act as the primary technical contact for key accounts.
Deploy and optimize Qostodian across diverse environments.
Leverage AI tools to automate tasks and diagnose issues.
Provide proactive guidance and technical best practices.
Conduct business reviews and monitor account health.
Skills
Bilingual in English and French
Experience with AI tools
Strong alignment with core values
Tools
Cloud platforms (GCP, Azure, AWS)
Automation tools
Job description
A digital security company in Montreal is seeking a Technical Account Manager who excels in bridging enterprise architecture with AI solutions. The ideal candidate is bilingual in English and French, has over 5 years of experience in enterprise SaaS environments, and is familiar with cloud platforms. You will support customer success through strategic technical ownership and proactive guidance while leveraging automation tools and AI. Join a mission-driven team dedicated to protecting sensitive data.