Bilingual Communications Coordinator

Altis Technology; Toronto; On-site; CAD 30,000 - 36,000; Part time

Job summary

Altis Technology in Toronto, ON is seeking a bilingual Communications Coordinator for a short-term contract (Oct 5–Dec 18, 2026). You will provide professional English and French support to students and members, handling inquiries, registrations, and routine admin tasks with accuracy and courtesy.

In a fast-paced, collaborative team, you’ll triage requests, manage shared inboxes, and help maintain service levels during peak periods while delivering exceptional client experiences.

Qualifications

• 2+ years in administrative coordination or customer service in a fast-paced setting.
• Fully bilingual in English and French with strong written and verbal skills.
• Ability to handle high volumes of inquiries with accuracy and professionalism.
• Experience with registrations, data entry, or administrative processes is a plus.

Responsibilities

• Respond to student and member inquiries by phone and email in both English and French.
• Process course registrations accurately with attention to detail.
• Triage requests and direct inquiries to the appropriate coordinator.
• Support day-to-day administrative and operational activities during peak periods.
• Manage shared inboxes, monitor outstanding requests, and follow up on pending items.
• Contribute to a positive client experience through clear communication and problem resolution.

Skills

Administrative coordination

Customer service

Academic program support

Bilingual English/French

Microsoft Office

CRM systems

Time management

Organizational skills

Tools

CRM systems

Microsoft Office Suite

Job description

Location: Toronto, ON, On-site (5 days per week)

Language: Fully bilingual in English and French, with strong written and verbal communication skills in both languages

Duration: Contract from October 5th to December 18th, 2026

About the Opportunity

We are seeking a highly organized and service-oriented Bilingual Communications Coordinator to support a busy education and membership services team during a high-volume period. This role plays a critical part in ensuring students and members receive timely, professional support while helping maintain operational excellence across multiple programs.

Working in a collaborative and fast-paced environment, you will serve as a key point of contact for inquiries, registrations, and administrative support. This is an excellent opportunity for someone who thrives in a customer-focused setting, enjoys managing multiple priorities, and is passionate about delivering exceptional service in both English and French.

Whats In It for You

• Gain valuable experience supporting a well-established professional education organization
• Work alongside a collaborative team that values service excellence and responsiveness
• Develop your coordination, client service, and administrative skills in a fast-paced environment
• Contribute to meaningful programs that support professional learning and development
• Join a workplace that values teamwork, accountability, and continuous improvement

Your Responsibilities

• Youll respond to student and member inquiries by phone and email in both English and French, ensuring a professional and timely customer service experience
• Youll process course registrations accurately while maintaining attention to detail and service standards
• Youll triage incoming requests and direct inquiries to the appropriate coordinator based on program portfolios
• Youll support day-to- day administrative and operational activities to help maintain service levels during peak periods
• Youll manage shared inboxes, monitor outstanding requests, and follow up on pending items as required
• Youll contribute to a positive client experience by providing clear communication and effective problem resolution

Skills and Qualifications

• 2+ years of administrative coordination, customer service, and academic program support experience in a fast-paced environment
• Fully bilingual in English and French, with exceptional written and verbal communication skills
• Proven ability to manage high volumes of inquiries while maintaining accuracy and professionalism
• Strong organizational and time management skills with the ability to prioritize competing demands
• Experience working with registrations, data entry, or administrative processes is considered an asset
• Proficiency with Microsoft Office Suite and experience managing shared inboxes or CRM systems
• Demonstrated commitment to customer service, teamwork, and attention to detail

Why Partner with Altis

If youve never worked with a staffing agency before, we make it easy. We work with top employers across Canada who have great jobs to fill, each vetted and verified by our team. When you apply for a job with Altis, we get to know you as a candidate and learn what your strengths are. Then, if youre a solid match, we handle all the logistics, advocating for you as a candidate for the role, providing access to coaching and connecting you directly with the hiring manager. And rest assured, all our services are free of cost for candidates.

We appreciate the time and effort all applicants invest in their submissions. Please note that only candidates shortlisted for this role will be contacted directly. However, your profile will remain under consideration for future opportunities that align with your experience and career goals. All qualified applicants will receive fair consideration for employment. We welcome individuals of all backgrounds, experiences, and identities including those who identify as women, members of racialized groups, Indigenous Peoples, persons with disabilities, and 2SLGBTQIA+ communities. If you require an accommodation, please review our accessibility policy and reach out to our accessibility officer with any questions. Our human recruiters review all applications and always make the final hiring decision. On occasion, we also use AI-assisted tools to help review applications.