Bilingual Client Experience Specialist (French/English)

Tangerine Bank; City of Moncton; On-site; CAD 40,000 - 50,000; Full time

Job summary

A leading Canadian online bank is looking for a Bilingual Client Service Specialist in Moncton, NB. The role involves delivering top-notch service to clients through various channels, addressing their daily banking needs, and educating them on financial products. The ideal candidate is bilingual in English and French, possesses strong communication and problem-solving skills, and is eager to adapt to a dynamic work environment. This is a full-time role starting in March 2026 with a focus on inclusivity and empowerment.

Benefits

Access to online and in-person courses

Inclusive and diverse work environment

Tangerine benefits including pension programs

Qualifications

• Fluent in both English and French, with strong oral and written communication skills.
• Passion for providing exceptional client experiences.
• Ability to learn quickly and adapt to contact centre technology.

Responsibilities

• Provide friendly and professional service through various channels.
• Engage clients with their daily banking needs and recommend products.
• Educate clients about financial products and self-service channels.

Skills

Strong English and French communication skills

Problem solving capabilities

Time management skills

Adaptability to technology

Job description

A leading Canadian online bank is looking for a Bilingual Client Service Specialist in Moncton, NB. The role involves delivering top-notch service to clients through various channels, addressing their daily banking needs, and educating them on financial products. The ideal candidate is bilingual in English and French, possesses strong communication and problem-solving skills, and is eager to adapt to a dynamic work environment. This is a full-time role starting in March 2026 with a focus on inclusivity and empowerment.