Bilingual Claims & Resolutions Specialist

Metro Supply Chain Group; Brossard; Hybrid; CAD 55,000 - 75,000; Full time

Benefits offered by this job

Hybrid work model

Onboarding and training

Job summary

Metro Supply Chain Group in Canada is seeking a Claims & Resolutions Agent to manage end-to-end claims related to delivery operations. You will investigate, analyze, and resolve claims while communicating with customers, clients, and internal teams.

The role requires attention to detail, an investigative mindset, and the ability to work in a structured, process-driven environment. Hybrid work model and onboarding will support your success.

Qualifications

• Experience in insurance claims handling and investigations.
• 0

Responsibilities

• Receive and process claims via email and internal systems.

Skills

Bilingual (French & English)

Analytical mindset

Strong communication

Attention to detail

Investigative mindset

Process-driven

Time management

Ability to work with multiple systems

Education

Secondary school or college education or equivalent business administration experience

Tools

Front

Clear Destination

TMW

Resolver

Microsoft Office Suite

Job description

Metro Supply Chain Group in Canada is seeking a Claims & Resolutions Agent to manage end-to-end claims related to delivery operations. You will investigate, analyze, and resolve claims while communicating with customers, clients, and internal teams.

The role requires attention to detail, an investigative mindset, and the ability to work in a structured, process-driven environment. Hybrid work model and onboarding will support your success.