Bilingual Bank Customer Care Specialist – Ontario

Canadian Tire; Ottawa; On-site; CAD 35,000 - 50,000; Full time

Job summary

A leading Canadian financial services provider is looking for a Customer Relationship Contact Centre Representative in Ottawa, Ontario. The role requires fluency in both French and English, alongside a passion for providing an exceptional customer experience. Primary responsibilities include responding to customer inquiries and maintaining customer account information. This position offers both full-time and part-time opportunities, available primarily during evenings and weekends.

Qualifications

• Minimum one year of customer service experience in retail, fast food, hotel & hospitality industry, etc.
• Fluency in both French and English is required.
• Excellent verbal and written communication skills are essential.

Responsibilities

• Respond to telephone inquiries from credit card members effectively.
• Maintain accurate customer information.
• Provide customers with relevant products and services.

Job description

A leading Canadian financial services provider is looking for a Customer Relationship Contact Centre Representative in Ottawa, Ontario. The role requires fluency in both French and English, alongside a passion for providing an exceptional customer experience. Primary responsibilities include responding to customer inquiries and maintaining customer account information. This position offers both full-time and part-time opportunities, available primarily during evenings and weekends.