Bilingual Account Manager - Hybrid Sales Leader

W.W. Grainger, Inc.; Saint-Laurent-de-l'Île-d'Orléans; Hybrid; CAD 84,000 - 115,000; Full time

Benefits offered by this job

Medical, dental, vision and Rx

Paid time off

Company holidays

Life insurance

Employee assistance program

RRSP & Defined Contribution Pension

Education & Membership Fee Assistance

Employee discounts

Job summary

Grainger's Account Manager role focuses on growing sales in a defined geography, handling about 40-45 active accounts and approximately $2M in annual revenue. You will use Salesforce to manage all aspects of the business and report to the District Sales Manager.

Candidates must be bilingual (English and French), hold a Bachelor's Degree, and demonstrate 3+ years of outside sales experience. Travel to customers is required monthly, and the position is based in Montréal's West Island and South

Qualifications

• Bachelor's Degree required.
• 3+ years direct outside sales experience (or equivalent inside sales or marketing experience) required.
• Strong planning discipline to align goals, manage a sales pipeline, and execute account strategies that drive revenue and margin.
• Knowledge of structured sales processes, account penetration strategies, forecasting, and opportunity management.
• Proficiency in CRM systems (e.g., Salesforce) and other sales enablement tools to manage pipeline, accounts, and customer data.
• Ability to utilize sales process to uncover customer objections/concerns, and determine appropriate solutions.
• Travel required to each customer within aligned market at least once per month, or more frequently where needed.
• Bilingualism (English and French) is required for this position.

Responsibilities

• Demonstrates knowledge of company clients and needs; responsive to changing customer needs and builds strategies for satisfaction and loyalty.
• Understands customer goals and evolving business needs; leverages market insights to respond to change.
• Develop and execute plans to achieve company sales, gross profit and related services objectives.
• Partner with internal and external stakeholders to support profitable growth.
• Oversee support of managed inventory to deepen customer understanding and drive sales results.
• Articulate Grainger’s value proposition to deliver solutions and grow profitable sales.
• Execute account penetration strategies, including regular business reviews, to maximize customer value and revenue.

Skills

Outside sales

Sales planning

CRM proficiency

Sales processes

Account management

Bilingual English/French

Travel

Education

Bachelor's Degree

Job description

Grainger's Account Manager role focuses on growing sales in a defined geography, handling about 40-45 active accounts and approximately $2M in annual revenue. You will use Salesforce to manage all aspects of the business and report to the District Sales Manager.

Candidates must be bilingual (English and French), hold a Bachelor's Degree, and demonstrate 3+ years of outside sales experience. Travel to customers is required monthly, and the position is based in Montréal's West Island and South