Beauty Store Shift Lead

The Estee Lauder Companies Inc.; Calgary; On-site; CAD 42,000 - 56,000; Full time

Benefits offered by this job

Competitive remuneration and benefits

Job summary

The Estée Lauder Companies Inc. in Calgary, Alberta, is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager.

You will coach and mentor the sales team, provide inspirational, authentic and personalized customer service, and manage cash reconciliation with opening/closing duties on a rota basis. Ideal candidates have retail experience in cosmetics, strong leadership, and availability to work retail hours including nights and weekends.

Qualifications

• Proven retail experience preferably within cosmetics.
• Ability to provide inspirational, authentic and personalized customer service.
• Previous supervisory experience including coaching/mentoring others to achieve sales and customer service targets.
• Ability to work retail hours including days, nights, weekends and special events in a fast-paced work environment.
• Applicants must be able to provide proof of right to live and work in the country if invited to attend for interview.

Responsibilities

• Lead by example to deliver inspirational customer service and achieve sales targets.
• Coach and mentor the sales team to maintain high service standards.
• Carry out start and end of day cash reconciliation.
• Open and close the store on a rota basis.
• Support Store Manager and Assistant Manager in the smooth running of the store.

Skills

Coaching

Customer service

Cash handling

Retail experience

Job description

The Estée Lauder Companies Inc. in Calgary, Alberta, is seeking a dynamic Key Holder to support the Store Manager and Assistant Manager.

You will coach and mentor the sales team, provide inspirational, authentic and personalized customer service, and manage cash reconciliation with opening/closing duties on a rota basis. Ideal candidates have retail experience in cosmetics, strong leadership, and availability to work retail hours including nights and weekends.