BC - General Sales Manager

The Brick; Vernon; On-site; CAD 60,000 - 80,000; Full time

Job summary

A leading retail company in Vernon is seeking a General Sales Manager to join their management team. This role involves maintaining store excellence in merchandising and customer service, conducting hiring and training, and implementing sales programs. The ideal candidate has a strong background in customer service and leadership skills. A flexible benefits package, competitive pay, and opportunities for career progression are among the perks offered in this dynamic retail environment.

Benefits

Health, Dental and Paramedical Services

Competitive remuneration

Career progression potential

Employee discounts

Qualifications

• 2+ years of customer service or sales experience.
• Retail supervisory or senior associate experience is an asset.
• Flexibility to work any shift, including evenings and weekends.

Responsibilities

• Maintain excellence in store merchandising and customer service.
• Conduct hiring, scheduling, and training of the sales team.
• Develop employees through coaching and performance appraisals.

Skills

Customer service

Time management

Leadership

Communication

Problem-solving

Education

High school diploma or equivalent

Job description

Is this job for you?

Do you believe in putting the customer first?

Are you a team player and do you have an incredible sense of leadership?

Are you motivated by achievement goals?

The Brick is actively seeking to expand our management team. We need enthusiastic people with a great customer focused attitude! The winning combination of team spirit and desire for career focused growth will ensure a rewarding experience in one of our fabulous retail locations!

Responsibilities

Reporting to the Store Manager, the General Sales Manager will have the following responsibilities:

• Maintain excellence in store merchandising, detail and customer service
• Conduct hiring, scheduling and training of the sales team
• Develop employees through goal setting, coaching and formal performance appraisals
• Implement all sales programs
• Increase delivered sales, Closing Ratio and “Return On Customer”
• Achieve sales and margin targets while controlling expenses
• Organize and plan promotions and marketing events
• Lead daily team talks and sales meetings
• Understand, implement, maintain and ensure compliance with all Brick Group policies and procedures
• Community involvement

Qualifications

• High school diploma or equivalent; post secondary education an asset
• 2 or more years of customer service or sales experience
• Previous retail Supervisory or Senior Associate experience an asset
• Proven track record in customer service, operations and merchandising
• Excellent verbal and written communication skills
• Highly developed problem solving skills
• Good time management skills and work ethic
• The ability to promote an extreme level of excellence and pride in customer service and store detail
• Flexibility to work any shift, including evenings and weekends, as required

Why The Brick?

• A flexible and comprehensive benefits package, including Health, Dental and Paramedical Services for you and your family
• Competitive remuneration package that will commensurate with experience
• Career progression potential with plenty of access to ongoing personal and professional development
• Employee discounts
• A dynamic environment to showcase your leadership talents.

Apply now

The Brick is committed to fair and accessible employment practices and will accommodate people with disabilities throughout the recruitment, application, and selection process. If you require an accommodation at any stage of the process, please let the hiring manager know or reach out to [e-mail]