Barista Shift Lead: Train, Guide & Delight Guests

Quantum Coffee; Toronto; On-site; CAD 35,000 - 45,000; Full time

Job summary

A leading coffee shop in Toronto seeks a Key Holder to provide excellent customer service and oversee daily operations. This role involves managing the floor, training team members, and ensuring the coffee bar delivers high-quality products. Ideal candidates will have barista experience and possess strong leadership skills. Join a diverse and inclusive work environment dedicated to quality coffee experiences.

Qualifications

• 1-2 years of barista experience is required.
• Shift supervisor experience preferred.
• Ability to work flexible shifts including weekends.

Responsibilities

• Manage cash handling and produce sales reports.
• Train and support team members on the floor.
• Craft specialty coffee beverages and serve baked goods.

Skills

Team Leadership

Problem Solving

Customer Service

Multitasking

Cash Handling

Education

High School Diploma

Tools

TouchBistro

Job description

A leading coffee shop in Toronto seeks a Key Holder to provide excellent customer service and oversee daily operations. This role involves managing the floor, training team members, and ensuring the coffee bar delivers high-quality products. Ideal candidates will have barista experience and possess strong leadership skills. Join a diverse and inclusive work environment dedicated to quality coffee experiences.