Banquet manager

Karma Lounge; Vancouver; On-site; CAD 42,000 - 64,000; Full time

Job summary

Karma Lounge in Vancouver is seeking an experienced on-site Operations Supervisor to oversee daily dining and catering services. You will monitor revenues, control labour costs, and plan daily operations to ensure smooth service and profitability.

The role requires 3–5 years experience, a secondary education, and a Serving It Right certificate. You will coordinate inventory, negotiate with suppliers and clients, and address customer concerns to maintain high standards of service.

Qualifications

• Secondary school graduation required.
• Serving It Right Certificate is required.

Responsibilities

• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns

Skills

Revenue monitoring

Staff performance

Operations planning

Service planning

Inventory control

Supplier negotiation

Client catering

Customer complaints

Education

Secondary school diploma

Serving It Right Certificate

Job description

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

3 years to less than 5 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Determine type of services to be offered and implement operational procedures
• Organize and maintain inventory
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns

CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES

• Serving It Right Certificate