Banquet manager

Newlands Golf & Country Club; Electoral Area A; On-site; CAD 42,000 - 66,000; Full time

Job summary

Newlands Golf & Country Club is seeking an experienced operations supervisor to oversee daily hospitality and catering activities on-site. You will oversee staffing, inventory, and guest services while ensuring health and safety compliance during events.

English-language communication and a secondary school diploma are required, with 2–3 years of related experience. The role involves coordinating with suppliers and clients for catering and facility use, and managing staff performance.

Qualifications

• Minimum secondary school graduation
• 2–3 years of experience
• Proven ability to supervise and train staff
• Experience in events/catering operations
• On-site work required

Responsibilities

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service
• Manage events

Skills

Customer service

Staff management

Inventory management

Scheduling

Training

Recruitment

Education

Secondary school diploma

Job description

OVERVIEW

LANGUAGES

English

EDUCATION

• Secondary (high) school graduation certificate

EXPERIENCE

2 years to less than 3 years

ON SITE

Work must be completed at the physical location. There is no option to work remotely.

RESPONSIBILITIES

• Evaluate daily operations
• Monitor revenues to determine labour cost
• Monitor staff performance
• Plan and organize daily operations
• Recruit staff
• Set staff work schedules
• Supervise staff
• Train staff
• Organize and maintain inventory
• Ensure health and safety regulations are followed
• Negotiate arrangements with suppliers for food and other supplies
• Negotiate with clients for catering or use of facilities
• Address customers' complaints or concerns
• Provide customer service
• Manage events

CERTIFICATES, LICENCES, MEMBERSHIPS, AND COURSES

• Serving It Right Certificate
• Food Safety Certificate