Banquet Captain: Lead Event Service for Weddings & Meetings

The Wilds; Canada; Hybrid; CAD 42,000 - 54,000; Full time

Job summary

The Wilds Resort and Conference Centre in Canada is seeking a Banquet Captain to join our Food & Beverage team. You will lead banquet service during events, assist with setup, and ensure service standards are met to deliver exceptional guest experiences.

Responsibilities include coordinating with Event Coordinators and the kitchen, supervising servers and bartenders, and maintaining cleanliness and safety throughout events. Evening, weekend, and holiday work is required based on schedules.

Qualifications

• Previous experience in banquet service, hospitality, or food and beverage operations.

Responsibilities

• Assist with setup of meeting rooms, banquet spaces, and wedding venues per the Banquet Event Order (BEO).
• Prepare tables, linens, place settings, buffet stations, and service areas on time.
• Ensure banquet rooms and service areas are clean, organized, and ready prior to guest arrival.
• Assist with event breakdown and resetting spaces for upcoming functions.
• Lead service team during meetings, group meals, and weddings.
• Support banquet servers and bartenders during events to ensure smooth service.
• Coordinate food service timing with the kitchen to match the event schedule.
• Assist with plated service, buffet service, beverage service, and clearing tables as required.
• Monitor service flow to ensure guests receive attentive and professional service throughout the event.
• Communicate with Event Coordinators and Event Managers regarding timing and guest needs.
• Maintain cleanliness and organization of banquet service areas throughout events.
• Ensure health and safety standards are followed during service.

Skills

Customer service

Communication

Teamwork

Attention to detail

Reliability

Flexibility

Physical stamina

Job description

The Wilds Resort and Conference Centre in Canada is seeking a Banquet Captain to join our Food & Beverage team. You will lead banquet service during events, assist with setup, and ensure service standards are met to deliver exceptional guest experiences.

Responsibilities include coordinating with Event Coordinators and the kitchen, supervising servers and bartenders, and maintaining cleanliness and safety throughout events. Evening, weekend, and holiday work is required based on schedules.