Part-Time Customer Experience Associate – Banking & Tech

Scotiabank; Powell River; On-site; CAD 26,000 - 36,000; Full time

Benefits offered by this job

Competitive compensation

Benefits package

Professional development

Job summary

Scotiabank in Powell River is seeking a Customer Experience Associate to be the face of our branch and help customers reach their financial goals. You will handle day-to-day transactions, identify simple sales opportunities, and guide customers to digital and self-serve banking options.

As part of a friendly, results-driven team, you will build relationships, uncover needs, explain complex concepts simply, and learn quickly in a supportive environment with training and growth opportunities.

Qualifications

• Proven customer service skills through work or community involvement.
• Willingness to assist in a professional, friendly and efficient manner.
• Flexible schedule availability.
• Comfortable in simple sales situations.
• Strong technical skills and ability to promote digital and self-service banking options.

Responsibilities

• Build strong customer relationships and deliver excellent customer service.
• Uncover and solve customers’ needs.
• Explain complicated concepts simply.
• Demonstrate success in a target-based environment and collaborate with a team.

Skills

Customer service

Sales awareness

Digital banking

Communication

Technical aptitude

Tools

Mobile banking apps

Job description

Scotiabank in Powell River is seeking a Customer Experience Associate to be the face of our branch and help customers reach their financial goals. You will handle day-to-day transactions, identify simple sales opportunities, and guide customers to digital and self-serve banking options.

As part of a friendly, results-driven team, you will build relationships, uncover needs, explain complex concepts simply, and learn quickly in a supportive environment with training and growth opportunities.