Banking Customer Experience Specialist

TD; Delhi; On-site; CAD 30,000 - 37,000; Part time

Job summary

TD Canada Trust is hiring at its Delhi, Ontario location for a customer service role within Personal & Commercial Banking. You will perform routine banking transactions and advise customers on products and services while ensuring accuracy and compliance.

Ideal candidates have a high school diploma with 1+ year of experience, strong computer skills, and excellent communication. The role emphasizes teamwork, reliability, and delivering a positive customer experience across daily operations.

Qualifications

• High School diploma or equivalent; 1+ year of relevant experience.
• Strong administration and organizational skills for a fast-paced environment.
• Proficiency with MS Office and internet.
• Clear written and verbal communication; detail-oriented and proactive.

Responsibilities

• Process financial transactions like deposits, withdrawals, and bill payments.
• Assess customer needs and suggest banking solutions accordingly.
• Resolve customer concerns using standard procedures and escalate if needed.
• Promote banking solutions to achieve goals and complete tasks accurately.
• Provide clear guidance and build positive customer relationships.

Skills

Customer service

MS Office

Communication skills

Time management

Organizational skills

Education

High School diploma

Undergraduate degree asset

Job description

TD Canada Trust is hiring at its Delhi, Ontario location for a customer service role within Personal & Commercial Banking. You will perform routine banking transactions and advise customers on products and services while ensuring accuracy and compliance.

Ideal candidates have a high school diploma with 1+ year of experience, strong computer skills, and excellent communication. The role emphasizes teamwork, reliability, and delivering a positive customer experience across daily operations.