Banking Client Experience Specialist

Canadian Imperial Bank of Commerce; Surrey; Hybrid; CAD 42,000 - 54,000; Full time

Benefits offered by this job

Competitive salary

Benefits program

On-site role

Job summary

Canadian Imperial Bank of Commerce in Surrey is seeking a Client Service Representative to support day-to-day banking needs and deliver an exceptional client experience. You will engage with clients, connect them to the right team, and work in a fast-paced banking center with flexible hours, including evenings and weekends, on-site at multiple nearby locations.

You’ll leverage digital tools to help clients manage accounts and improve their financial outcomes, while collaborating with colleagues

Qualifications

• Ability to manage client accounts and respond to inquiries.
• Strong communication and interpersonal skills; comfortable engaging with diverse clients.
• Proactive and adaptable, with a service mindset and attention to detail.

Responsibilities

• Assist clients with day-to-day transactions and inquiries.
• Promote and connect clients with appropriate banking products and services.
• Collaborate with team members to ensure efficient service and issue resolution.

Skills

Client engagement

Problem solving

Leveraging technology

Excellent communication

Job description

Canadian Imperial Bank of Commerce in Surrey is seeking a Client Service Representative to support day-to-day banking needs and deliver an exceptional client experience. You will engage with clients, connect them to the right team, and work in a fast-paced banking center with flexible hours, including evenings and weekends, on-site at multiple nearby locations.

You’ll leverage digital tools to help clients manage accounts and improve their financial outcomes, while collaborating with colleagues