Personal Banking Client Specialist

Canadian Imperial Bank of Commerce; Oakville; On-site; CAD 38,000 - 48,000; Full time

Benefits offered by this job

Competitive salary

Banking benefits

A benefits program*

Defined benefit pension plan*

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers

Job summary

Canadian Imperial Bank of Commerce (CIBC) invites you to join a fast-paced Personal and Business Banking team as a Client Service Representative. This on-site role focuses on assisting clients with day-to-day banking, handling transactions, and connecting clients with the right specialists to meet their financial goals.

You will support clients in multiple centres within travel distance, and adapt to banking centre hours including evenings and weekends.

Qualifications

• Faces clients and helps with daily banking needs focusing on the client experience.
• Ability to connect clients with the right team members for goals.
• Comfort with mobile banking and technology to aid clients.

Responsibilities

• Help clients manage accounts and products with a client-centric approach.
• Assist with transactions and answer questions to deliver a great client experience.
• Refer clients to appropriate team members to achieve banking goals.

Skills

Client Service

Customer Experience

Digital Literacy

Empathy

Interpersonal Communication

Standards Compliance

Transaction Services

Financial Products

Client Issue Resolution

Job description

Canadian Imperial Bank of Commerce (CIBC) invites you to join a fast-paced Personal and Business Banking team as a Client Service Representative. This on-site role focuses on assisting clients with day-to-day banking, handling transactions, and connecting clients with the right specialists to meet their financial goals.

You will support clients in multiple centres within travel distance, and adapt to banking centre hours including evenings and weekends.