Banking Client Experience Specialist

Canadian Imperial Bank of Commerce; Brampton; Hybrid; CAD 14,000 - 17,000; Part time

Benefits offered by this job

Competitive salary

Incentive pay

Benefits program

Defined benefit pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

MomentMakers recognition program

Job summary

Canadian Imperial Bank of Commerce in Brampton, ON, is seeking a Client Service Representative to join our Personal and Business Banking Team. You’ll work in a fast-paced Banking Center, assist clients with day-to-day banking needs, and help connect them with the right specialists to reach their financial goals.

You’re the first line of support, with a client-first mindset, flexible to our banking centre hours (including evenings and weekends), and willing to travel to nearby centres within a

Qualifications

• Position as Client Service Representative in a fast-paced Banking Center.
• Requires strong client-focused service and problem solving.
• On-site role with potential travel to multiple centres within reasonable distance.

Responsibilities

• Client engagement – Help clients manage their accounts and products. Focus on the client experience and make interactions meaningful.
• Problem solving – Listen, ask questions, and put yourself in the client’s shoes.
• Leveraging technology – Become a technology expert. Share your knowledge by introducing clients to our mobile banking applications.

Skills

Client Issue Resolution

Client Service

Customer Experience

Digital Literacy

Empathy

Financial Products

Interpersonal Communication

Standards Compliance

Transaction Services

Job description

Canadian Imperial Bank of Commerce in Brampton, ON, is seeking a Client Service Representative to join our Personal and Business Banking Team. You’ll work in a fast-paced Banking Center, assist clients with day-to-day banking needs, and help connect them with the right specialists to reach their financial goals.

You’re the first line of support, with a client-first mindset, flexible to our banking centre hours (including evenings and weekends), and willing to travel to nearby centres within a