Banking Center Client Service Specialist

CIBC US; New Glasgow; On-site; CAD 26,000 - 38,000; Full time

Benefits offered by this job

Competitive salary

Incentive pay

Benefits program

Pension plan

Employee share purchase plan

Vacation offering

Wellbeing support

Job summary

CIBC is seeking a Client Service Representative in New Glasgow, NS. You will assist clients with everyday banking needs, explain financial products, and direct them to the appropriate team member to reach their goals.

The role requires a client-first mindset, strong digital literacy, and willingness to adapt to evening and weekend hours across multiple centres within reasonable travel.”

Qualifications

• Experience delivering client-focused service in a financial setting.
• Comfort using digital banking tools and apps.
• Strong organizational skills and attention to detail.

Responsibilities

• Help clients with day-to-day banking needs and transactions.
• Answer questions and connect clients to the right CIBC team members.
• Be flexible to work banking centre hours, including evenings and weekends.

Skills

Customer Service

Digital Literacy

Financial Processing

Online Banking

Organizational Efficiency

Teamwork

Job description

CIBC is seeking a Client Service Representative in New Glasgow, NS. You will assist clients with everyday banking needs, explain financial products, and direct them to the appropriate team member to reach their goals.

The role requires a client-first mindset, strong digital literacy, and willingness to adapt to evening and weekend hours across multiple centres within reasonable travel.”