Banking Advisor: Client-First, Digital Solutions Expert

rbc; Wiarton; On-site; CAD 52,000 - 76,000; Full time

Job summary

RBC in Wiarton, Ontario is seeking a Banking Advisor to deliver client-focused banking and advisory services in the branch environment. You’ll guide clients on everyday banking, investments, and credit, uncover opportunities, and collaborate with partners to help clients achieve their goals.

You’ll demonstrate digital banking solutions, onboard new clients, and refer complex opportunities to specialists, working in a high-touch, community-focused team.

Qualifications

• Mutual Funds accreditation (i.e., Investment Funds in Canada or the Canadian Securities Course)
• Demonstrated passion for putting clients first, as well as success in a hands-on, target-driven sales environment
• Problem-solving and people skills, with the ability to build strong relationships and proactively connect with clients
• Flexibility, eagerness to learn, strong personal ethics, and a hunger for success
• Digital literacy across a broad range of devices (i.e., smartphones, tablets, laptops, etc.)
• Availability to work all open business hours

Responsibilities

• Proactively engage with clients in all areas of the branch and in the community, uncovering banking needs, providing help and advice, as well as identifying sales and referral opportunities
• Focus on client education and demonstration, leveraging technology to deliver a memorable client experience, drive sales, and retain business
• Respond to client-initiated contact, assisting them with a full range of financial transactions
• Actively listen and engage clients in conversation to further understand their individual needs
• Proactively take ownership of resolving and preventing client banking problems
• Cultivate and maintain relationships with partners to make the most of business opportunities and referrals

Job description

RBC in Wiarton, Ontario is seeking a Banking Advisor to deliver client-focused banking and advisory services in the branch environment. You’ll guide clients on everyday banking, investments, and credit, uncover opportunities, and collaborate with partners to help clients achieve their goals.

You’ll demonstrate digital banking solutions, onboard new clients, and refer complex opportunities to specialists, working in a high-touch, community-focused team.