Client Advisory Specialist - Digital Banking & Solutions

RBC; Kimberley; On-site; CAD 42,000 - 60,000; Full time

Benefits offered by this job

Competitive compensation

Bonuses

Flexible benefits

Job summary

RBC in Kimberley, Canada, seeks a client-focused banking professional to enhance everyday banking experiences for our clients at the branch and in the community. You’ll educate clients, demonstrate digital banking, onboard new clients, and collaborate with RBC partners to identify referrals and complex opportunities.

You’ll listen actively, solve problems, and build relationships across teams to deliver memorable service, drive satisfaction, and grow the business.

Qualifications

• Adaptability and problem-solving in a client-focused environment.
• Ability to translate client needs into practical banking solutions.
• Strong communication and relationship-building with clients and partners.

Responsibilities

• Proactively engage with clients in the branch and community to uncover banking needs and referrals.
• Focus on client education, demonstrate digital banking, onboard clients, and refer opportunities to specialists.
• Respond to client inquiries and assist with a full range of financial transactions.
• Listen actively to understand individual client needs and resolve issues.
• Build and maintain relationships with partners to maximize business opportunities.

Skills

Adaptability

Advice Based Solutions

Client Centricity

Client Discovery

Communication

Curious Mindset

Data Analysis

Digital Literacy

Job description

RBC in Kimberley, Canada, seeks a client-focused banking professional to enhance everyday banking experiences for our clients at the branch and in the community. You’ll educate clients, demonstrate digital banking, onboard new clients, and collaborate with RBC partners to identify referrals and complex opportunities.

You’ll listen actively, solve problems, and build relationships across teams to deliver memorable service, drive satisfaction, and grow the business.