Client Concierge & Banking Solutions Advisor

RBC; Melville; On-site; CAD 42,000 - 56,000; Full time

Job summary

Royal Bank of Canada in Melville, SK is seeking a branch-based Client Advisor to deliver exceptional service, identify sales and referral opportunities, and guide clients through everyday banking and digital tools. You will proactively engage with clients in-branch and in community, demonstrate digital banking, onboard new clients, and collaborate with RBC partners to meet client goals.

Strong communication and problem-solving are essential.

Qualifications

• Passion for putting clients first in a target-driven sales environment.
• Strong problem-solving and relationship-building skills.
• Flexible, eager to learn, and ethical.
• Digital literacy across devices.
• Availability to work all business hours.

Responsibilities

• Proactively engage with clients in-branch and community to uncover banking needs and opportunities.
• Educate clients on digital banking and demonstrate solutions.
• Assist with a full range of financial transactions.
• Listen to understand individual needs and offer tailored advice.
• Resolve and prevent client banking problems.
• Collaborate with RBC partners to maximize referrals.

Skills

Adaptability

Advice Based Solutions

Client Centricity

Client Discovery

Communication

Curious Mindset

Data Analysis

Digital Literacy

Job description

Royal Bank of Canada in Melville, SK is seeking a branch-based Client Advisor to deliver exceptional service, identify sales and referral opportunities, and guide clients through everyday banking and digital tools. You will proactively engage with clients in-branch and in community, demonstrate digital banking, onboard new clients, and collaborate with RBC partners to meet client goals.

Strong communication and problem-solving are essential.